Gaya APA

Schwartzman, R. (1995). Are students customers? The metaphoric mismatch between management and education. e-jurnal (Vol. 116, Issue 2). : Project Innovation Austin LLC.

Gaya MLA

Schwartzman, Roy. "Are students customers? The metaphoric mismatch between management and education. e-jurnal". Vol. 116, Issue 2 : Project Innovation Austin LLC, 1995. Artikel Jurnal.