Gaya APA

Sargeant, A, S, A. (2004). Building donor loyality : the fundaiser's guide to increasing lifetime value.-- (Ed. 1.--). San Fransisco: John Wiley & Sons.

Gaya MLA

Sargeant, Adrian., Sargeant,, Adrian.. "Building donor loyality : the fundaiser's guide to increasing lifetime value.--". Ed. 1.-- San Fransisco: John Wiley & Sons, 2004. Buku.