Gaya APA

Klein, J, K, J. (2004). True change : how outsiders on the inside get things done in organizations.-- (Cet. 1.--). Wiley : John Wiley & Sons.

Gaya MLA

Klein, Janice., Klein,, Janice.. "True change : how outsiders on the inside get things done in organizations.--". Cet. 1.-- Wiley : John Wiley & Sons, 2004. Buku.