► Describes the functions of the room service department. ► Discusses the factors that makes room service complex. ► Enhances communication skills and the ability to work calmly under pressure.
► Presents the basic terms related to the front office management. ► Details policies and procedures that address the department’s critical role of serving guests. ► Enhances employee communication and technology to benefit guests, staff and owners.
This edition identifies the criteria and standards which can be used in planning, designing, equipping and operating conference, convention and exhibition facilities. Meeting and conventions planning is presented in a clear concise manner that shows the art as well as the science of good planning. This book is an invaluable tool to students following events management, hospitality and tourism…
► Provides a comprehensive introduction to the development, impacts and management of tourism in coastal regions. ► Gives an overview of the history, development and growth of marine tourism. ► Examines both successful and unsuccessful tourism in coastal and marine environments.
Presents a new perspective on international travel by covering all the aspects of international travel. Focuses on cultural aspects of tourism such as the impacts of culture on tourism planning, development, management and marketing. Deals with sustainable tourism management and development.
This book illustrates pitfalls in food safety management and provides key insight into the means of avoiding them. An essential text for students dealing with food science, public health, microbiology, environmental health and the food service industry.
The food and beverage service is the department of the service-oriented hospitality sector. It can be a part of a large hotel or tourism business and it can also be run as an independent business. The members of the food and beverage services team are requisite to perform a varied range of responsibilities which include preparation for service, greeting the guests, taking their orders, settling…
► Presents chapters and cases on topics such as hotel service and operation in global context. ► Focuses on roles and responsibilities of bartender. ► Enhances skills to reap great opportunities in hotel service.
► Provides concise ideas to start a revenue management culture in all departments. ► Explores revenue management from the lodging, foodservice, and integrated perspectives. ► Enhances skills to reap opportunities in hospitality industry.
•• Reports are important for the management who need information and data handy in order to make decisions that impact the hotel’s performance. •• This revised edition covers a solid grip of accounting fundamentals that will empower to swiftly acquire, understand, and apply the accounting policies and procedures in the hospitality operations. •• Provides important accounting p…