► Explores the key elements of housekeeping and also its theoretical foundations and techniques of operations. ► Provides an exhaustive coverage of the core concepts of hotel housekeeping runner. ► Covers all aspects of hotel housekeeping operations.
► Offers a comprehensive analysis of modern trends in hospitality industry. ► Integrates theories from similar disciplines like: commerce, business administration and supply chain management and logistics. ► Focuses on the hospitality industry through professional, efficient, and seamless freight and warehouse management services.
► Presents chapters and cases on topics such as insurance and risk management in hospitality. ► Teaches students how to market themselves effectively in today’s competitive professional environment. ► Proposes a comprehensive analysis of modern trends in risk management.
► Shows how to apply the principles of marketing within the hospitality industry. ► Covers e-marketing strategies for all types of hospitality businesses. ► Describes the impact that the internet has had on both marketing and hospitality.
► Provides an overview of the strategies and tactics of hospitality asset management. ► Focuses on hotel and resort property. ► Discusses the role of benchmarking in hotel asset management.
► Explores the intricacies of quality guest service with solid and proven concepts across the industry. ► Adopts a general approach that incorporates various thoughts from different parts of hospitality industry. ► Discusses issues and myths about customer service with concepts that are solid and proven in the industry.
► Gives a broad introduction to the world of green hospitality. ► Provides hotel management services. ► Focuses on green practices in hospitality industry.
►Presents chapters and cases on topics such as travel and tourism in global context. ►Develops a critical view of the management theory and the traditional theories in hospitality. ►Enhances skills to reap great opportunities in managing hospitality operations globally.
Presents chapters and cases on topics such as foundation and development of hotel industry. Covers crucial areas of the hotel industry. Enhances skills to reap great opportunities in managing hotel industry.
•• This edition is designed to match the specification of the subject and is designed to reinforce exactly what the students need to know. •• Describes new technologies used in food production such as gene technology, farming technology and robots, nanotech, packaging, and discusses the implications of using these technologies. •• Covers all aspects of containment technology in …