The current global trend demands better public services in the digital era and it is a challenge for the bureaucracy to adapt to a very fast-changing external environment by maintaining public trust, toward digital services, increasing the use of technology, and building new competencies for bureaucracies and organizations that are more agile. One of the licensing services with digital services…
Edu Smart is a learning management system software (LMS) that was built as one of the distance learning solutions during the COVID-19 pandemic and became a resource for learning activities and administration activities. This research aims to measure the quality of Edu Smart LMS related to operational products used by the McCall method. The analysis is carried out on aspects of product operation…