Development of the quality approach and skills management: Contribution and l…

This research article aims to explore the relationship between the implementation of a QMS according to ISO 9001 standards and skills development. We know for a fact that producing quality is a matter of competence. The ISO 9001: 2015 standard recommends mastery of knowledge and skills as one of its requirements. But what really (in practice) about certified companies? The results of our survey…